Van der Veken - Unique Handmade Jewelry

Maintenance & Repair

Keeping your jewellery in perfect condition requires an annual check-up. We offer you this free of charge for all our jewellery.

When you bring in your jewellery for repair we’ll provide you with a small certificate of the jewel. This will give you an additional 18 month warranty, even if the jewel wasn’t made by us.

We strive for 100% satisfied customers. We are always happy to listen to our customers and to improve our service. However if you feel you need an independent party to help you solve any disputes, we are happy to direct you to Belmed, an initiative of the Federal Governement http://economie.fgov.be/en/disputes/consumer_disputes/Belmed/#.Wi_yT0riY2w